Refund policy

RETURNS & REFUNDS

Returns & Refunds:
Your satisfaction is our highest priority. Should your purchase not fully meet your expectations, we offer a straightforward and convenient return and refund policy.

Initiating a Return:
To begin the return process, simply contact our Customer Service team within 15 days of receiving your order. They will provide you with detailed instructions on how to proceed.

Swift Refunds:
Once your returned item is received and inspected to ensure it is in its original condition (unworn, unwashed, with tags attached), we will promptly process your refund to your original payment method. Please allow 15-30 business days for the refund to be reflected in your account.

Dedicated Support:
Our Customer Service team is always available to answer any questions or provide assistance regarding returns and refunds. We value your trust in Emile Rassam and strive to ensure your complete satisfaction.